Returns Policy
FREE RETURNS: You may return new, unworn/unwashed items within 60 days of delivery for a full refund. We'll also pay the return shipping costs if requested within 60 days. Please contact us for a pre-paid pdf label.
You should expect to receive your refund within 1 week of your return being received in our warehouse. Please note the tracking # on your return label to confirm we’ve received it. If you do not receive a refund within 2.5 weeks of shipping your item to us - please reach out to us.
AFTER 60 DAYS: If you need to return an item after 60 Days - we ask that you return the item to the address below. Please include your order # & email address in the return.
Kalon Returns
1429 E Beamer St. Ste A
Woodland, CA 95776
Shipping
We can ship addresses in the United States. We ship via USPS, United States Postal Service. Items typically arrive in 2-7 days from shipment. Longer over Holiday weekends. Please make sure to check your mailbox - as our smaller items are often placed inside (rather than on your doorstep).
Dispatch: Orders are shipped same day M-F if ordered by Noon PT (excluding weekends & holidays). If you order after Noon - your items will ship the following business day.
We also ship to all APO/FPO military shipping addresses and any US protectorates (Guam, VI, PR, etc.).
There is no surcharge for Alaska & Hawaii Shipping. Yay!
